Shipping Policy

Digital Items

All digital items will be available for download immediately after your order is processed. Once you have completed your order, you’ll automatically be take to the Instant Access page. From the Instant Access page, you will be able to download your files or view them online. Save the Instant Access page to your web browser’s “favorites” list for easy access in the future.

Physical Items

US Shipping:
Wholetones Books and Wholetones CD’s are shipped via USPS Media Mail by default, unless another option is offered and chosen by the customer. If other items are included that don’t meet Media Mail standards, the order will be shipped by USPS Priority Mail. A Tracking ID is available upon request, after the item has shipped.

In most cases, your item will ship on the next business day from the day your order is placed. Please allow up to 6 business days for your package to arrive, although most customer receive their packages within 3-4 business days.

International Shipping:
Wholetones Books and Wholetones CD’s are shipped via USPS Priority Mail International, unless another option is offered and chosen by the customer. A Tracking ID is available upon request, after the item has shipped. Tracking ID’s do not always track the order beyond the United States border, depending upon USPS agreements with the postal service in the destination country.

We batch ship international orders twice per week. Delivery times vary greatly, depending on the country (i.e. delivery often takes up to 4 weeks to South Africa). The customer will be responsible for any customs fees.