Returns

Wholetones Returns & Refunds

Updated October 28, 2026

Physical products are final sale. All physical products (CDs, DVDs, books, sleep masks, speakers and bundles) are final sale and cannot be returned or refunded.

Damaged items are replaced. If an item arrives damaged, email support@wholetones.com within 14 days of delivery with your order number and a photo, and we will send a replacement.

Streaming memberships: any streaming membership at music.wholetones.com (monthly, yearly, or lifetime) can be refunded in full if you request it within 30 days of the purchase or renewal charge. Members can cancel anytime.

The full policy is at wholetones.com/policies/refund-policy. Questions? Email support@wholetones.com.